Want to join a team that actually makes a difference on a national scale? You can start your career by applying for IRS jobs. In the context of federal employment, the Internal Revenue Service ranks among the most significant employers in the United States. As the country’s primary tax administration agency, it plays a key role in keeping financial operations on track. This creates a steady demand for qualified professionals in a wide range of fields. Every year, thousands of Americans apply for positions within the agency.
Career opportunities within the IRS extend far beyond just tax-related roles. From administrative assistants and IT specialists to revenue officers and data analysts, there’s something for nearly every skill set and background. Many positions are available in well-known metropolitan areas like New York and Brooklyn, while others are open nationwide through remote options. For those fresh out of college or making a career change, entry-level IRS jobs provide an ideal starting point without the pressure of extensive prior experience. Therefore, send your application now!
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Company Name: | Internal Revenue Service |
Job Locations: | United States |
Last Updated on: | April 7th, 2025 |
IRS Jobs in USA | Current Work From Home Opportunities
Overview: The Internal Revenue Service (IRS)
The Internal Revenue Service is the official revenue service of the United States federal government, operating under the Department of the Treasury. It was established in 1862 during the presidency of Abraham Lincoln and has since grown into one of the most influential institutions in the country. Its main responsibility is to administer and enforce federal tax laws, which includes the collection of taxes and the interpretation of the Internal Revenue Code. Besides tax collection, the agency also handles various compliance programs, taxpayer services, refund processing, and more.
In addition to collecting revenue, the IRS also maintains fairness in the tax system. This is done by making sure every eligible individual and business contributes according to the law. As of recent data, the IRS employs over 80,000 individuals across the United States, serving a population of more than 330 million people. These employees work from an extensive network of over 600 offices, regional centers, and service hubs that are strategically located in cities and towns throughout the country.
Types of IRS Jobs Available
Besides tax processing, the Internal Revenue Service offers career paths for a wide range of skill sets. The agency offers positions in a wide range of departments, from administrative support to technology roles to customer support. Whether you’re just entering the workforce or seeking an established federal career with long-term growth, the IRS delivers a variety of opportunities in both on-site and remote locations.
Administrative & Clerical Roles
Administrative and clerical staff contribute to keeping the IRS organized and efficient. These professionals handle the daily operations that ensure the offices function properly, from document handling to scheduling appointments and maintaining accurate records. Although most of these positions are based in physical offices, they provide a reliable starting point for those looking to build a long-term federal career.
- Duties Include: These roles involve responsibilities like data entry, organizing files, coordinating meetings, managing correspondence, and sorting official paperwork with accuracy.
- Typical Locations: Most clerical positions are located at regional IRS offices, especially in areas like Brooklyn and New York City.
- Remote Work Availability: While there are limited remote options, some roles may offer hybrid flexibility depending on department needs.
Basic Qualifications: A high school diploma or GED is usually required, along with strong attention to detail, effective communication, and comfort with basic computer programs.
Revenue Agents and Revenue Officers
IRS revenue agents and officers are necessary to enforcing tax compliance. These professionals interact directly with taxpayers and businesses, reviewing filings, conducting audits, and managing collections. The work is investigative in nature and requires strong analytical thinking combined with a thorough understanding of tax law.
- Revenue Agents: These employees focus on examining tax returns, financial statements, and related documentation to verify accuracy and compliance. They often work on complex audits involving individual filers and corporate entities.
- Revenue Officers: Tasked with collecting overdue taxes, revenue officers work closely with individuals or businesses to establish payment plans or take action when taxes remain unpaid.
- Work Locations: Offices are spread nationwide, with a high demand for these roles in large metro areas such as New York.
- Remote Options: Some fieldwork is flexible, but most responsibilities require regular office presence or travel to client locations.
Qualifications Required: A bachelor’s degree in accounting, finance, or a closely related field is typically required to qualify for these roles.
IT & Cybersecurity Roles
With the growing need for secure, modern systems, the IRS is placing more emphasis on hiring tech professionals. IT and cybersecurity roles are important for protecting taxpayer data, improving system performance, and supporting agency-wide digital operations. Many of these positions offer remote flexibility and competitive pay.
- Common Positions: Job titles include IT Specialists, Systems Engineers, Cybersecurity Analysts, and Network Administrators. These roles support both technical problem-solving and large-scale infrastructure maintenance.
- Job Responsibilities: Employees in this department manage secure platforms, protect sensitive data, implement new technologies, and troubleshoot internal systems used by other IRS teams.
- Remote Flexibility: A large portion of these roles are fully remote or allow partial remote work, depending on the specific position.
What You Need: A bachelor’s degree in information technology, computer science, or cybersecurity is often required. Professional certifications like CompTIA Security+, Cisco, or CISSP are also valued.
Call Centre & Customer Support Roles
Customer support agents serve as the frontline of communication between the IRS and the public. They assist taxpayers with common issues like refund delays, account problems, or questions about specific forms and processes. These roles require patience, strong communication, and a good understanding of IRS procedures.
- Daily Tasks: Agents take incoming calls, respond to emails, and walk taxpayers through processes like return status, identity verification, or billing concerns.
- Work-from-Home Options: Many of these roles are remote, allowing agents to work from secure home offices with access to IRS support systems.
- Key Skills: Prior customer service experience is helpful, along with strong verbal communication and the ability to stay calm and professional under pressure. Basic tax knowledge is usually provided through training.
Entry-Level Jobs
These roles allow new employees to contribute meaningfully from day one while learning how federal systems operate. There are a number of common positions, including:
- Clerks: Responsible for handling internal communications, maintaining files, and tracking documents.
- Mail Room Assistants: Manage incoming and outgoing mail, ensuring delivery to the correct departments in a timely manner.
- Contact Representatives: Answer taxpayer calls, provide general information, and route more complex issues to appropriate teams.
- Tax Examining Clerks: Review submitted tax forms for errors, validate information, and ensure documents meet filing standards.
IRS Remote Jobs
Remote work is now a major part of the IRS hiring structure, with many departments embracing virtual roles. These positions are ideal for individuals living outside of major cities or those with home responsibilities who need flexibility. You’ll find remote roles across tech, customer service, and administration, each with structured training and secure technology systems. Many of these jobs allow employees to perform duties from home while staying fully connected to their teams.
- Customer Service Agents: Respond to taxpayer inquiries by phone or email, helping with account updates, refunds, or billing concerns.
- IT Support Specialists: Assist with internal tech issues, software access, and system troubleshooting for other IRS departments.
- Cybersecurity Analysts: Monitor networks and respond to potential threats targeting sensitive federal systems and taxpayer data.
- Admin Support Assistants: Help manage digital documents, virtual calendars, meeting logistics, and basic reporting tasks.
IRS Jobs Near New York, NY & Brooklyn
New York City remains one of the most active hiring regions for the Internal Revenue Service due to its substantial population, high volume of tax filings, and large number of businesses. With ongoing operations across finance, law, administration, and compliance, the agency maintains a significant presence in the city through key offices in both Manhattan and Brooklyn. These facilities support important functions such as audits, appeals, legal processing, and document management.
Whether you’re an experienced professional looking for a stable federal role or someone just beginning your public service career, the IRS offers numerous openings throughout the year. The range of jobs suits people with backgrounds in accounting, administration, legal support, and investigative work. For many, securing a position in any of these boroughs provides access to job advancement and a clear path toward long-term employment.
Manhattan Office at Federal Plaza
The IRS’s main facility in New York is located at Federal Plaza in Manhattan, which serves as regional headquarters for many of its main operations. This office is a key site for roles in legal affairs, enforcement, and case investigations. Employees here are usually involved in handling tax disputes, managing legal appeals, and following federal tax law. The work environment is organized and ideal for individuals who enjoy working in an environment that demands accuracy.
- Common Roles: Revenue Agents, Appeals Officers, Legal Assistants, Tax Compliance Officers
- Ideal For: Applicants with experience in tax law, accounting, paralegal work, or case auditing
- Work Environment: Mostly office-based, with standard weekday shifts and opportunities for promotion
Brooklyn Processing Center
On the other side of the East River, the Brooklyn IRS facility focuses primarily on document processing and general administrative support. This center handles the flow of tax return forms, incoming correspondence, mail sorting, and data entry tasks vital to IRS operations. While the roles here may not be legal or investigative in nature, they are equally important to ensuring that the agency functions efficiently on a national scale. Brooklyn’s facility often welcomes entry-level staff and administrative professionals looking to join the federal workforce.
- Common Roles: Clerks, Mail Room Assistants, Data Entry Operators, Administrative Support Specialists
- Ideal For: Candidates with strong organisational skills, attention to detail, and familiarity with office procedures
- Work Environment: Predominantly clerical and office-based, with consistent work schedules and training for growth
Salary & Benefits
One of the strongest reasons professionals pursue IRS careers is the competitive pay scale combined with government-backed benefits. The agency follows the General Schedule (GS) pay scale, which defines salaries based on role, experience, and location. Employees not only receive base pay but also enjoy locality pay adjustments depending on where they work. A few of these advantages are listed below.
- Full health insurance, including dental and vision options.
- Life insurance and long-term care coverage.
- Access to the Thrift Savings Plan (TSP), a federal retirement savings program with government matching.
- 13 to 26 paid vacation days per year, depending on experience, plus federal holidays.
- Paid parental leave, sick leave, and military leave.
- Tuition assistance for continuing education or certifications.
- Job security, with very low turnover and strong employee protections.
Average Base Salaries by Job Title
Generally, IRS salaries are competitive and steadily increasing based on job title, experience, and location. Entry-level administrative roles start with modest base pay, while technical and investigative positions offer higher compensation, especially in urban areas. Based on their job titles, here are their average salaries.
- Clerical Support Staff: $35,000 to $48,000 per year
- Tax Examiner or Contact Representative: $40,000 to $58,000 per year
- Revenue Officer: $53,000 to $75,000 depending on location and experience
- Revenue Agent (Accounting/Audit): $58,000 to $98,000 depending on grade level
- IT Specialist or Cybersecurity Analyst: $70,000 to $100,000 in technical roles
Eligibility Criteria
Before applying for IRS jobs, it’s important to understand the eligibility standards for all federal jobs. These positions come with significant responsibility, including access to sensitive taxpayer information, which means the agency follows strict hiring practices. Below are some of these criteria.
- U.S. Citizenship is required for all positions, and applicants must provide valid proof during the application process.
- Background Investigations are conducted for every role. Depending on the job level, this may include fingerprinting, employment history checks, and financial reviews.
- Clean Tax Compliance is a must. The agency reviews the tax history of applicants, and unresolved delinquencies can disqualify a candidate.
- Minimum Education Standards vary by position. Entry-level roles may only require a high school diploma, while specialized jobs often need relevant degrees or certifications.
- Previous Work Experience isn’t always necessary, but roles involving auditing, IT, or law typically require related professional history.
- Security Clearance may be required for roles involving highly sensitive data. This involves a more in-depth vetting process.
- Selective Service Registration is mandatory for male applicants born after 1959 unless exempt.
- Veteran Preference is offered to qualified service members. Extra points are added to scores during competitive hiring.
- Age Limitations may apply to certain roles, though many positions are open to applicants of all working ages.
- Accommodations for Disabilities or Special Needs are available under federal equal opportunity laws.
Application Process for IRS Jobs
Applying for IRS jobs isn’t the same as submitting a resume to a private company. The hiring procedure follows strict federal guidelines, and applicants need to be attentive and patient. To help you get started, here are the steps.
- Hit the “Apply Here” button below to be redirected to the USAJobs.gov page, the official portal for all IRS listings.
- Use filters like location, job type, and salary to find roles that match your profile.
- Create an account on the website and upload the necessary documents including your resume, transcripts (if needed), veteran paperwork (if applicable), and cover letter.
- Prepare a federal resume, which is different from a standard resume. It must include detailed descriptions of your duties, hours worked per week, start and end dates, and supervisor info.
- Complete the assessment questionnaires, which evaluate your qualifications and competencies related to the role. These are scored and ranked before the agency reviews applications.
- Track your application status directly through the USAJobs portal. Updates are sent by email as your application moves forward.
How to Increase Your Chances of Getting Hired
Meeting the basic requirements is not enough to get hired for IRS jobs. Applicants need to prepare a federal-style resume, which is completely different from a traditional one. It should include specific start and end dates, hours worked per week, detailed descriptions of job duties, and how those duties relate to the IRS role being applied for. Generic resumes won’t cut it. It’s also wise to avoid common mistakes like missing documents or leaving questions unanswered in the application. Having a clean tax record is non-negotiable, and any issues like unpaid taxes or penalties can immediately disqualify a candidate. People applying for roles in accounting, IT, or auditing should also consider certifications like CPA or Security+. These credentials help them qualify for more advanced jobs and higher pay grades.
Summary
Working for the IRS offers a reliable path to a long-term federal career with generous benefits, steady pay, and opportunities to grow across multiple roles like auditing, IT, administration, and customer support. Whether you’re looking for entry-level positions, remote work, or jobs in popular cities like New York and Brooklyn, there’s something for nearly every educational background. With the right preparation, a well-structured federal resume, and a clear understanding of the hiring process, applicants can confidently pursue a position that not only provides stability but also strengthens the country’s financial infrastructure.