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Individuals passionate about service, logistics, and working in airports should definitely explore the most recent United Ground Express jobs. Those who want to work in an environment where every day feels like a new mission can find a stable and rewarding role in this aviation company. Here, we help you understand what makes this company a great place to pursue a career, especially if you’re interested in airports, teamwork, and the possibility of enjoying flight benefits.
As part of United Ground Express careers, employees have access to a wide variety of aviation employment opportunities which do not require flying. From ramp operations and customer service to aircraft appearance and support roles, the company recruits for positions that keep airports functioning efficiently. Whether you’re looking for full-time stability, part-time flexibility, or an entry point through an internship, there are roles available in dozens of U.S. cities. So don’t let this opportunity pass you by! Apply now!
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| Company Name: | United Ground Express |
| Job Locations: | United States |
| Last Updated on: | June 13th, 2025 |
United Ground Express Jobs in United States | Multiple Hiring
About United Ground Express
United Ground Express is a wholly owned subsidiary of United Airlines, one of the largest and most well-known airlines in the world. Established in 2015, the company was launched to meet the growing need for specialized ground handling services that meet United’s high standards. While it operates independently on an everyday basis, it functions as a key partner in United Airlines’ overall operational framework. This helps to ensure that flights run efficiently, passengers are supported on the ground, and aircraft turnaround times are met efficiently across dozens of U.S. airports.
In just a few short years, United Ground Express has rapidly expanded its presence across the United States. It operates at more than 60 airport locations nationwide. These include both large hubs and small regional airports, which allows the company to provide scalable ground services wherever United needs them most. The company currently employs thousands of individuals in a wide range of roles, from ramp agents and customer service representatives to supervisors and support center staff. While exact headcounts fluctuate based on season and airport volume, it always ranks as a significant employer in the aviation services sector.
What It’s Like Working at United Ground Express?
Working at United Ground Express gives employees the chance to be part of a key operation that keeps airports operating efficiently. The environment is fast-paced and physically active, which attracts individuals who enjoy staying on their feet and contributing to a team. Many employees describe the culture as friendly, supportive, and heavily focused on collaboration. Each role, whether in ramp service or customer-facing positions, contributes to the daily airport functions.
Types of Jobs You Can Apply For
Both entry-level and experienced professionals are welcome to apply for United Ground Express jobs. From airport ground services to operational corporate support, there’s a job that fits almost every skill level and career goal. They offer a variety of job opportunities, including those listed below.
Ramp Agents
Ramp agents are the driving force behind every flight’s departure and arrival. Their daily responsibilities include loading and unloading baggage, guiding aircraft to and from gates, and handling essential ground equipment. These roles require stamina, attention to safety protocols, and the ability to work in various weather conditions. Team communication is vital as each ramp agent works closely with flight crews and other ground staff to meet tight departure schedules.
Customer Service Representatives
These front-line employees work at airport gates and ticket counters, assisting travelers with check-ins, boarding, rebooking, and general inquiries. They must remain calm under pressure and offer clear communication even during flight delays or operational disruptions. Strong interpersonal skills and a focus on hospitality are necessary in this role, as customer service agents represent the company directly to passengers. In some locations, this role may also function as a passenger assistant, offering extra support to those with special needs or physical challenges.
Cabin Appearance Agents
Cabin appearance agents are responsible for cleaning and preparing the aircraft interiors between flights. Their job is to ensure that the passenger experience begins with a spotless and orderly cabin. Duties may include vacuuming, waste removal, restocking supplies, and ensuring compliance with airline cleanliness standards. These roles are especially important during busy periods when planes are scheduled to depart within tight timeframes.
Lead Agents and Supervisors
Lead agents oversee teams of ramp or customer service staff and serve as a bridge between entry-level employees and airport management. They are tasked with organizing shift rotations, managing work assignments, and ensuring safety compliance across their teams. Supervisors also act as mentors and coaches for new employees, providing feedback and coordinating with airline partners to resolve operational issues quickly.
Lavatory and Water Agents
These agents handle the servicing of aircraft lavatory systems and potable water tanks. It’s a role that requires specialized training and a strong focus on hygiene, safety, and environmental compliance. Despite the nature of the task, these positions are well-compensated and critical to maintaining the comfort and functionality of each flight.
Internships and Student Opportunities
Each summer, United Ground Express offers internship opportunities for college students interested in aviation operations, business analytics, marketing, or HR. These programs provide hands-on experience alongside senior leadership and can lead to future full-time roles. Interns receive travel privileges, technology access, and sometimes work remotely depending on their assigned department.
Work from Home Job Opportunities at United Ground Express
United Ground Express occasionally offers remote positions for roles that support administrative, customer service, and coordination tasks on the backend. These opportunities allow qualified professionals to contribute to aviation operations without being on-site. For those seeking flexibility and a professional environment from the comfort of their home, the company provides select work from home jobs that meet its operational needs. These roles combine convenience with responsibility, which makes them ideal for focused and self-motivated individuals.
Pay & Benefits
There are a number of airport support jobs usually available at United Ground Express that pay generous salaries. Ramp agents typically earn around $17.10 per hour, with additional income opportunities during the peak season. Customer service representatives can expect to make between $16.25 and $18.40 per hour, depending on shift and location. Cabin appearance agents often start at $15.35 and may see raises within a few months. Supervisors’ and lead agents usually earn $20.60 to $24.75 per hour, with higher rates reported in busy hubs. Additional job perks are highlighted below.
- Extra shifts increase holiday earnings.
- Full pay during training sessions.
- 401(k) match starts after 1 year.
- Tiered health plans for families.
- Union perks in select regions.
- Flight standby after one year.
- Mental wellness programs are included.
- Paid certifications for equipment safety.
- Shift bonuses for peak hours.
- Travel perks for long-timers.
Eligibility Criteria
Applying for United Ground Express jobs requires more than just an interest in aviation support. It involves meeting a set of important qualifications designed to maintain safety, competence, and readiness to operate. If you’re planning to apply, take a close look at the detailed eligibility criteria below to see if you’re ready to move forward.
- Some roles require TSA clearance or an airport-issued ID badge before your first shift.
- Tug or vehicle operator applicants may be asked to show a clean driving history.
- Candidates working near aircraft noise zones often need to pass hearing tests.
- Bilingual ability can be a plus in customer-facing roles at busy international terminals.
- Corporate or internship applicants might need to share transcripts or enrollment proof.
- Missing interviews or screenings can limit your chances of reapplying for months.
- Appearance guidelines may apply, especially for tattoos and visible piercings.
- Airport jobs often need flexible schedules covering early, late, and weekend hours.
- Physical readiness is essential for tasks like lifting bags and working outdoors.
Application Process for United Ground Express Jobs
You can apply for United Ground Express jobs by visiting the company’s official careers page via “Apply Here”. Here, you can browse and filter open positions by location, job type, or keyword. Once you find a suitable position, you’ll need to create an account, upload your resume, and fill out an online application. Some roles may require a short evaluation, such as a math or situational judgment test. The most qualified applicants are typically invited to an interview, which may be conducted online or face-to-face, depending on the location. In high-traffic hubs, hiring events may speed up the process. Most candidates receive follow-up communication within one to two weeks regarding their status and potential next steps.
Summary
You’ll find United Ground Express jobs offer a great combination of flexibility, growth, and benefits. From generous salaries to flight privileges and supportive team environments, UGE makes an effort to reward performance and create long-term careers. Whether you’re starting fresh in aviation or hoping to transfer your experience to a new city, this company provides the kind of workplace where motivated people can succeed.
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