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Love pets and want to turn that passion into a career at a company that runs over 1,600 pet care locations across the US and Canada? Then it’s time for you to check out the latest PetSmart Jobs. There’s something incredibly fulfilling about working in a place where wagging tails, purring cats, and happy customers become part of the everyday routine. For those who genuinely enjoy being around animals and are looking for a career that combines pleasure with purpose, working in the pet industry can be a rewarding path.
As part of PetSmart careers, you can choose from store associate positions to specialized roles in grooming, training, and distribution. Some of the available positions also include remote roles that provide flexibility while staying connected to a customer-oriented mission. There are also PetSmart jobs near Brooklyn and other US states in a wide variety of store departments. These jobs reflect a structure that emphasizes animal care, retail expertise, and customer service. So, don’t delay! Submit your application today!
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| Company Name: | PetSmart |
| Job Locations: | United States |
| Last Updated on: | June 13th, 2025 |
PetSmart Jobs 2025 | Remote Customer Service Job Opportunities
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Overview of PetSmart
Founded in 1986, PetSmart began as a small idea aimed at improving the quality and variety of pet products available in the US. Since its early days, it has grown into one of the leading pet retailers in North America. The company serves millions of customers across the country. Headquartered in Phoenix, Arizona, it currently operates in over 1,600 store locations across the United States, Canada, and Puerto Rico. Each outlet is designed not just as a place to shop but as a hub for all the items related to pets.
The company’s services extend far beyond simple product sales. Within its stores, customers can access full-service pet grooming salons, in-store dog training classes, and even veterinary clinics operated through its partnership with Banfield Pet Hospital. There are also PetSmart PetsHotels, which provide overnight and daycare boarding options for cats and dogs. This makes it easier for pet parents to travel or manage their schedules. In addition to selling pet supplies, the company supports store-based animal adoption centers in collaboration with welfare organizations.
Working Environment at PetSmart
When employees walk into the store, they are greeted by a welcoming, pet-focused atmosphere where teamwork and support are commonplace. The environment is built on open communication, shared respect, and genuine love for animals. From grooming stations to customer service counters, every space encourages collaboration and personal growth. Newly hired employees benefit from comprehensive training programs, and a casual dress code keeps the setting relaxed. Many staff members appreciate the flexible work culture and positive team energy.
Types of Jobs Available at PetSmart
You can choose from a variety of PetSmart jobs based on your interests and strengths. Whether you prefer interacting with customers, caring for animals, or supporting operations in the background, there’s a role that matches your style. Below are some of the most common roles you’ll find across their locations:
- Retail Associate – Assists customers, answers product questions, and supports daily store tasks.
- Pet Groomer – Provides grooming services like baths, trims, and nail care, with in-house training and certification.
- Dog Trainer – Leads training sessions to teach obedience and build confidence in pets using positive methods.
- Pet Hotel Associate – Cares for pets in PetsHotel locations, ensuring feeding, cleanliness, and comfort.
- Distribution Center Staff – Manages product inventory, packing, and shipments to stores nationwide.
- Corporate Roles – Covers areas like marketing, IT, finance, and HR at the Arizona headquarters or regional offices.
PetSmart Remote Customer Service Jobs
PetSmart offers remote customer service jobs for individuals who enjoy helping others while working from home. These roles involve assisting pet parents with orders, product information, and general inquiries through phone, chat, or email. Remote team members receive full training and support while ensuring they can deliver the same quality of service as in-store staff. PetSmart’s remote customer service jobs are ideal for those who value flexibility, communication, and a strong connection to the pet-loving community.
Where to Search for PetSmart Jobs Near Brooklyn or New York, NY
Job seekers often start their search online, but finding the right position close to home requires using the right tools. Those looking for PetSmart jobs near Brooklyn or New York can use the official careers page as their primary platform. It features a clean and user-friendly interface with integrated filters that make it easy to find roles in specific areas. By simply entering the location into the search bar, users can browse openings in grooming, customer service, training, and more.
Benefits of Working at PetSmart
PetSmart jobs come with more than just a paycheck. They come with a culture of care and appreciation. If you’re curious about what perks come with joining the team, take a look at the benefits listed below.
- Pet discounts on products and services
- Health, dental, and vision plans
- PTO for vacation and sick days
- Tuition help and scholarship programs
- 401(k) with company contributions
- Free mental health counseling access
- Flexible schedules for work-life balance
- Grooming perks for employees’ pets
- Pet insurance and urgent care deals
- Wellness resources for personal support
Eligibility Criteria
Before starting your application for PetSmart jobs, it’s important to know what the company expects from its candidates. Each position, whether in a store, warehouse, or virtual setting, has basic requirements to ensure a safe and efficient work environment. Take a look at the criteria below to see if you’re a good match for the role you’re aiming for.
- A high school diploma or relevant experience in retail or pet care may be needed.
- Applicants must be at least 18 years old to meet company and safety regulations.
- Candidates must have legal authorization to work in the United States.
- Most roles require the ability to stand for extended periods throughout a shift.
- Employees should be physically able to lift items weighing between 25 and 50 pounds.
- A background check may be required as part of the hiring process.
- Drug screening may apply to specific roles such as grooming or guest services.
- Availability on weekends and holidays is often expected for store-based positions.
- New hires must be willing to complete all the required onboarding and training steps.
Application Process for PetSmart Jobs
It’s not difficult to apply for PetSmart jobs, but doing it right increases your chances of getting employed. The company accepts all applications through its official website, which guides candidates step-by-step through the process. Here’s how the hiring process works:
- By clicking on the “Apply Here” button below, you can access their career site.
- Use filters to find roles in your preferred department, such as grooming, retail, or distribution.
- Read the job description carefully and confirm that you meet the listed qualifications.
- Update your resume to focus on teamwork, communication, and any pet-related experience.
- Start the online application by clicking “Apply” and following the instructions provided.
- Fill out your personal details, work history, and availability as accurately as possible.
- Once ready, submit the application and watch your email for any updates.
Summary
From in-store positions to remote opportunities, PetSmart jobs are ideal for those interested in animals or customer support. Whether someone is exploring these jobs near Brooklyn, seeking full-time work in New York, or just starting out, there are many opportunities for growth, generous employee benefits, and a supportive work culture that values both pets and people. With comprehensive training, flexible schedules, and opportunities for growth, it’s the perfect choice for those hoping to establish themselves in the pet care industry.
FAQs
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