Cold Stone Jobs USA 2025 | Submit Job Application Online

Applicants who enjoy working in places where positivity, music, and dessert come together can discover something new at Cold Stone Jobs. There is something unquestionably cheerful about walking into a place where the smell of freshly made waffle cones fills the air. Here, the upbeat music matches the energy of the smiling crew behind the counter. There is more to jobs here than scooping ice cream. They are about being part of a team that values fun, entertainment, and customer interaction.

As part of Cold Stone careers, a number of opportunities are currently available. Known for its handmade ice cream and special “mix-ins,” the brand has become a household name in many cities and towns across the country. With stores designed to offer a theatrical and interactive experience, the company has created an environment where both customers and employees feel engaged. The brand offers a working environment that feels as luxurious as the desserts it serves, from playful staff members to generous scoops. So apply now!

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Cold Stone Jobs in United States | Current Employment Opportunities

About Cold Stone Creamery

Cold Stone Creamery was founded in 1988 in Tempe, Arizona by Donald and Susan Sutherland. The couple redefined the way Americans experienced ice cream by introducing a concept that prioritized freshness and customization. Instead of serving pre-cooked or frozen products, they developed a method where the dessert is made fresh in-store and combined with a wide variety of toppings right on a cold granite slab. This creative approach quickly set the company apart from traditional ice cream shops and helped establish a loyal customer base.

The combination of fresh ingredients and interactive preparation created a memorable experience that touched dessert lovers across the country. Today, Cold Stone Creamery operates as part of Kahala Brands, which is a subsidiary of Kahala Franchising, L.L.C. Kahala is known for owning and managing multiple quick-service restaurant brands, and it plays a significant role in supporting the company’s growth and operational standards. With a clear focus on brand authenticity and customer satisfaction, Kahala has helped maintain the individual identity of the creamery while expanding its reach through strategic partnerships and development efforts.

Work Environment & Culture

At Cold Stone Creamery, fun and friendliness are part of the daily routine. With music playing and team members often engaging guests through singing or jokes, the atmosphere stays upbeat from open to close. Employees are encouraged to bring their personalities to the counter by interacting warmly with customers and creating memorable moments. The store culture is centered on teamwork, creativity, and genuine connections that make every shift feel lively and personal.

Types of Jobs at Cold Stone Creamery

There is usually a number of Cold Stone jobs available, so it is a flexible employer for people with different levels of experience. Whether someone is looking for their first part-time position or a career path in corporate management, there are clear entry points into the company’s structure. These positions fall into several different categories, each offering its own responsibilities, work environments, and potential for growth.

In-store Positions

Cold Stone Creamery depends heavily on its in-store crew to create an engaging customer experience. Positions like Crew Member, Shift Leader, Cake Decorator, and Store Manager each play a key role in daily operations. Crew Members make custom orders, prep toppings, and help keep the store clean while entertaining guests. Shift Leaders take on added responsibilities like organizing breaks and checking stock. Cake Decorators handle creative cake requests that require artistic skills.

Corporate Opportunities

For professionals seeking office-based roles, Cold Stone’s corporate positions offer a different experience. These jobs span departments like Marketing, Product Development, and Franchise Support and are typically located at Kahala Brands’ headquarters. Employees in these departments help build branding strategies, launch new promotions, and support franchisees. While the setting is more traditional, the culture remains lively and rooted in the same spirit that defines the brand’s in-store experience.

Part-time and Full-time Roles

Most positions are available in either a part-time or full-time capacity, offering flexibility to suit different lifestyles. Part-time roles are great for students or anyone balancing other commitments, with shifts often scheduled in the evenings or on weekends. Full-time positions, especially at the management level, include more consistent hours and sometimes added perks like paid leave. Workers who show strong performance often make the switch from part-time to full-time easily.

Seasonal Openings and Hiring Periods

Hiring activity spikes at certain times of the year, especially in summer and around popular holidays. Hot weather brings increased foot traffic, forcing stores to hire extra help to handle the rush. Many locations, especially those in tourist areas, seek seasonal employees to meet demand. Winter holidays also drive hiring needs, with more orders for themed cakes and gifts. These peak seasons present excellent entry points for new applicants.

Salary and Benefits

Salaries for Cold Stone jobs are based on role, experience, and location. Crew Members usually earn $10.25 to $12.85 per hour, while Shift Leaders make around $13.40 to $15.90. Assistant Managers average $16.25 to $18.70 per hour in busier stores. Store Managers typically earn $38,000 to $47,500 annually, depending on store size. Cake Decorators often earn $13.80 to $16.45 per hour. Part-time staff working 15 to 20 hours a week can expect $155 to $257, while full-time employees may earn $420 to $595 weekly. Alongside pay, staff members enjoy a variety of benefits, listed below.

Eligibility Criteria & Hiring Requirements

A few basic requirements must be met to qualify for Cold Stone jobs. These standards help maintain a positive, efficient workplace, especially since many team members are young or new to the workforce. If you’re considering applying, take a look at the criteria below to see what it takes to stand out and succeed from day one.

How to Apply for Cold Stone Jobs?

You can apply for Cold Stone jobs in person or online. Many franchise locations still accept walk-in applicants, and in fact, showing up in person can be an effective way to make a positive first impression. Most stores keep printed application forms behind the counter, and speaking to a manager during a slower time of day may result in a quick interview or at least a scheduled time to follow up. Wearing a clean, casual outfit and bringing along a resume or availability chart can also help speed up the process.

Online applications are available on the brand’s official careers page. They usually redirect you to third-party job listings or location-specific forms because each store is independently owned. Applicants can search by ZIP code or city and filter for nearby job openings. Submitting an online form generally involves providing contact details, availability, past experience, and answering a few basic questions. Some stores may require a follow-up email or phone call after applying online, especially if the application is submitted through platforms like Indeed or Monster. It’s a good idea to follow up within a few days to show interest.

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